Privacy policy

RF Catalytic Capital, Inc. ("Company," "we," "our," or "us") operates Stonewell.live, an online retail website offering bathroom supplies.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect information in connection with our website, products, orders, customer service activities, and related services.

By using Stonewell.live, you acknowledge the practices described below.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide Directly

This may include:

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Order information;
  • Product preferences;
  • Customer-service communications;
  • Return and refund information;
  • Information voluntarily submitted through website forms; and
  • Other information you choose to provide.

Transaction Information

When you place an order, information associated with the transaction may include:

  • Products purchased;
  • Quantity;
  • Order value;
  • Payment status;
  • Shipping information;
  • Transaction date;
  • Refund information; and
  • Order history.

Payment card information may be processed by third-party payment providers. We do not necessarily store complete payment-card details on our own systems.

2. Automatically Collected Information

When you visit Stonewell.live, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Referring website;
  • Approximate session information;
  • Website interaction information; and
  • Technical logs.

This information can help us operate, maintain, secure, and improve the website.

3. Cookies and Similar Technologies

Stonewell.live may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Maintain shopping-cart functionality;
  • Remember preferences;
  • Understand website usage;
  • Improve site performance;
  • Detect fraudulent or suspicious activity;
  • Analyze traffic;
  • Support website functionality; and
  • Measure marketing performance where applicable.

The New York Attorney General has specifically advised businesses that privacy statements concerning online tracking should accurately describe actual practices and that privacy controls should function as represented.

We therefore seek to keep our disclosures consistent with the technologies actually deployed on the website.

4. How We Use Information

We may use information for purposes including:

  • Processing and fulfilling orders;
  • Delivering products;
  • Communicating about purchases;
  • Providing customer support;
  • Processing returns and refunds;
  • Responding to inquiries;
  • Maintaining website functionality;
  • Preventing fraud and abuse;
  • Protecting website security;
  • Troubleshooting technical problems;
  • Improving products and services;
  • Understanding customer interactions;
  • Complying with legal obligations; and
  • Enforcing our policies.

We do not use customer information for purposes that are materially inconsistent with this Privacy Policy unless permitted or required by law.

5. Service Providers

We may share information with carefully selected service providers that perform business functions on our behalf.

These may include providers involved in:

  • Payment processing;
  • Order fulfillment;
  • Shipping;
  • Website hosting;
  • Analytics;
  • Customer communications;
  • Information security;
  • Fraud prevention; and
  • Technical support.

Service providers may receive only information reasonably necessary for the services they perform, subject to applicable contractual or legal requirements.

6. Business Transfers

If our business, assets, website, or substantially all of our operations are reorganized, merged, acquired, financed, or transferred, information associated with the business may be transferred as part of that transaction, subject to applicable law.

7. Legal Disclosures

We may disclose information when reasonably necessary to:

  • Comply with law;
  • Respond to lawful governmental requests;
  • Protect our legal rights;
  • Investigate suspected fraud;
  • Enforce our terms;
  • Protect customers or other individuals;
  • Protect the security of our systems; or
  • Address an emergency where permitted by law.

8. Data Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

The New York Attorney General has emphasized the importance of reasonable safeguards for consumer information and has taken enforcement action concerning inadequate protection of personal information.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including:

  • Completing transactions;
  • Maintaining business and accounting records;
  • Resolving disputes;
  • Detecting fraud;
  • Enforcing agreements;
  • Meeting legal obligations; and
  • Maintaining legitimate business records.

Retention periods may vary according to the nature of the information and the reason it was collected.

10. Marketing Communications

Where permitted by law, we may use contact information to send information about products, promotions, services, or website updates.

You may request that we stop sending marketing communications by following applicable unsubscribe instructions or contacting us directly.

Stopping marketing communications does not necessarily stop transactional messages concerning an existing order.

11. Children's Privacy

Stonewell.live is intended for general consumers and is not designed to knowingly collect personal information from children in violation of applicable law.

If we learn that personal information was collected from a child in circumstances where applicable law requires deletion or parental involvement, we will take reasonable steps to address the situation.

12. New York Privacy Considerations

New York does not currently have a comprehensive consumer privacy statute equivalent in structure to certain state privacy laws enacted elsewhere. However, businesses operating websites for New York consumers remain subject to New York consumer-protection requirements, including restrictions against deceptive or misleading privacy representations.

Accordingly, Stonewell.live will seek to ensure that its privacy notices, tracking disclosures, and available privacy controls accurately reflect actual website practices.

13. External Websites

Stonewell.live may contain links to third-party websites.

We are not responsible for the privacy practices, content, security, or policies of independent third parties. Customers should review the privacy policies of external websites before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes may reflect:

  • New website features;
  • Changes in technology;
  • Changes in business operations;
  • Changes in service providers; or
  • Changes in applicable law.

The updated version will be posted on Stonewell.live with a revised effective date.

15. Contact Us

Privacy-related questions may be directed to:

RF Catalytic Capital, Inc.
420 5th Ave
New York City, NY 10018
United States

Contact: VANESSA KAY SEAGRAVES
Email: [email protected]